Uptown Physiotherapy's Terms and Conditions

A Foundation for Trust

Uptown Physiotherapy's Terms and Conditions (T&Cs) form the foundation for a trusting relationship between you, the patient, and our clinic. These T&Cs act as a clear agreement outlining the expectations and responsibilities of both parties. They are also sometimes referred to as Terms of Service (TOS) or Terms of Use (TOU).

Benefits for You and Us

Our T&Cs serve several important purposes. They protect both Uptown Physiotherapy and you. For our clinic, they establish acceptable use of our services and limit liability in unforeseen circumstances. For you, the T&Cs clarify what to expect from your Physiotherapy care, including data privacy practices and limitations of our services.

Key Areas Covered

Uptown Physiotherapy's T&Cs cover a wide range of topics relevant to your care. Some common areas include:

Patient Guidelines: These define how patients can interact with our clinic, such as appointment scheduling, cancellation policies, and acceptable behavior during treatment sessions.

Privacy and Security: Our T&Cs explain how your personal health information is collected, used, and protected in accordance with privacy laws.

Financial Policies: This section covers aspects like direct billing, insurance coverage, and payment for services.

Disclaimers of Liability: The T&Cs outline what Uptown Physiotherapy is not responsible for, such as injury due to pre-existing conditions or failure to follow treatment recommendations.

Finding and Reviewing the T&Cs

Uptown Physiotherapy's T&Cs are easily accessible. You can find them directly on our website at https://uptownPhysiotherapyclinic.ca/. We also provide a paper copy for you to review and sign during your initial intake appointment. While the T&Cs may contain legal jargon, we encourage you to take some time to familiarize yourself with them.